Reference

How kingscup Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use our lobby — and how we keep that data secure. We wrote it to be read, not archived.

Account data protectedPayPal & Venmo payment privacyYour right to access or deleteUS-based account contextContact us anytime
kingscup How kingscup Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which lobby sections you visit most. You can manage cookie preferences through your browser settings at any time.

Account Security

Your account is protected with SSL encryption across all connections. Payment data passed through PayPal or Venmo never touches our servers directly — it routes through those processors' own secure environments.

Data Retention

We keep identity and transaction records for as long as our compliance obligations under applicable state law require. When that period ends, data is securely deleted or anonymized.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion of your account data where no legal hold applies — all via live chat or email.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Team online

Live Chat

Start a live chat session from your account dashboard to ask about your stored data, request a correction, or flag a concern with our privacy team.

Email Support

Send a written request to our support email for formal data access or deletion requests. We aim to respond within the timeframe required by applicable state law.

Account Settings

Log in, head to account settings, and manage your marketing preferences or communication opt-outs directly without needing to contact us at all.

Answers to Common Privacy Questions

These are the questions we get most often about how kingscup handles personal data. If your question is not here, our live chat team can pull up your specific account context and walk you through it.

We collect your name, email, date of birth, and chosen payment method — PayPal, Venmo, or Play+. We also collect device and session data automatically when you use the lobby.

We do not sell your data. We share only what payment processors like PayPal or Venmo need to complete your transaction, and what applicable state law requires us to report.

Start a live chat session or send a written request to our support email. We will confirm your identity and send your data summary within the timeframe state law requires.

Yes. Where no legal hold applies, you can request deletion via live chat or email. Transaction records required by state law are exempt but all other data can be removed.

We use session cookies to keep you logged in and analytics cookies to track lobby usage. You can block or clear cookies through your browser settings without losing your account.

No. Payment data routed through PayPal or Venmo is handled entirely within those processors' own secure environments. We store only a transaction reference, not your wallet credentials.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.